What is your return policy?
Customer satisfaction is our priority thus we pride ourselves on selling quality products. We do not typically accept returns. If an item arrives and is damaged we will offer an exchange. Please contact us by email with concerns. Thank you.
How long will it take to receive my Mer-chandise?
You will receive your items within three to four weeks from the time you placed your order. We are a very small shop and processing, packaging and shipping take time. Please know that we will make you a priority and get your order to you as soon as possible. Thank you for you patience.
How do you ship?
We ship all of our Nauti Mermaid Apparel via USPS and a tracking number will be sent to you via email.
What sizes and colors do you offer in your apparel?
Currently we only offer Mermaid size Medium and Large. Please check back often as we hope to offer more sizes soon. If there is a size that you need please message us via email and we will try to accommodate you.
Please see our Size and Color Tab.
Not all apparel is offered in every color. However, we have a wide range of ocean colors: coral, mint, turquoise, pink, white, grey and fuchsia. If there is a color that you would like to see please send us a message via email.
Do you have a store front?
We are currently a online store only. However, you never do know. When you dream big - big things happen. Please keep in touch via Facebook, Twitter, Instagram and check back here often for exciting news.